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Issue on Knowledge Base

This topic is resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Carlo
    Participant
    • 2 Topics
    • 3 Posts
    @carlokromin

    Hi guys,
    I have a problem with customizing the Knowledge Base.

    The pages do not look like the demo and I was trying to understand if it was a problem related only to the customization of the front.

    I attach the screen.
    Can you help me?

    Note: we are currently working on a staging domain before going online.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3126 Posts
    @themodactyl

    Hi Carlo,

    Could you please deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    We’re waiting for your feedback. 🙂

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Issue on Knowledge Base’ is closed to new replies.

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