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Issues with Dating demo

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • Date
    Participant
    • 1 Topics
    • 4 Posts
    @ahmet

    Hi, I just bought your theme. I tried to install the ‘dating demo’ with the one-click theme setup option. But instead of the dating demo, it installs the classic one. I’ve also tried the other ones, but no dating demo was included. So I deleted every file and made sure I have a clean word press database. Could you please check the problems with the demo and fix it. That particular Dating demo was the reason why I bought your theme, so it would be great if it worked. 🙂

    Thanks in advance

    Best regards

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 609 Posts
    @themopteryx

    Hi @ahmet,

    Could you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Cheers,

    Date
    Participant
    • 1 Topics
    • 4 Posts
    @ahmet
    This reply has been marked as private.
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 609 Posts
    @themopteryx

    Hi @ahmet,

    Thanks for the credentials!

    Unfortunately, the link you provided us seems to be broken (503).
    Can you check and come back to us? Thank you!

    Regards,

    Date
    Participant
    • 1 Topics
    • 4 Posts
    @ahmet
    This reply has been marked as private.
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 609 Posts
    @themopteryx

    Hi @ahmet,

    It seems to be on our side (Wifi firewall or something like that) or that your DNS are not fully propagated.

    We will investigate and get back to you as soon as possible.

    Regards,

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 609 Posts
    @themopteryx

    Hi @amet,

    We restarted the installer and everything seems to have ended successfully.
    On the other hand, it seems that one of the steps has been “skipped”: the dating look and feel (part of a file imported customization file).

    After some investigation, it seems that you have renamed the theme (gwangi) by another name.
    This can cause a lot of issues (Buggy updates via Envato Market or failed import of WordPress customization files -> .dat files).

    I absolutely advise you to rename the folder to “gwangi” (trhough you ftp) and after that you will have two options:
    – Do a Fresh install and a new theme setup (the WP Reset plugin will help you : https://wordpress.org/plugins/wp-reset/).
    – Import only the missing “.dat” file (https://files.themosaurus.com/gwangi/demos/dating/customizer.dat) with the “Customizer import/export” plugin (https://wordpress.org/plugins/customizer-export-import/).

    Best Regards,

    Date
    Participant
    • 1 Topics
    • 4 Posts
    @ahmet
    This reply has been marked as private.
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 609 Posts
    @themopteryx

    Hi @ahmet,

    Sorry for the miscommunication but I think I have clearly understood your concern and the answer I gave above will probably solve your issue.

    By inspecting the code of your site, I see that the name of your theme folder is “Hayirlisi“.
    The name of this folder MUST be “gwangi” otherwise the customization contents (like those of the dating demo > pink) will never be imported.
    The theme will therefore have the “default” contents (those of the classic demo > blue).

    So I advise you to rename the folder to “gwangi” and after that you will have these two options:
    – Simply import only the missing “.dat” file (https://files.themosaurus.com/gwangi/demos/dating/customizer.dat for the dating contents) with the “Customizer import/export” plugin (https://wordpress.org/plugins/customizer-export-import/).
    – Or do a Fresh install and a new theme setup (the WP Reset plugin will help you : https://wordpress.org/plugins/wp-reset/) like you did before.

    I hope everything will be fine :).

    Best Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 9 posts - 1 through 9 (of 9 total)

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