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Kirki Customizer Framework causing 500 error in customiser

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  • Author
    Posts
  • Stefan Georgiou
    Participant
    • 1 Topics
    • 1 Posts

    Hi,

    From fresh install.

    When I have Kirki Customizer Framework plugin active and I use the WP customiser I get 500 error.

    If I remove the plugin it works, the problem is I can not use the theme to its full potential.

    Any help would be much appreciate.

    Thanks
    Stefan

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1701 Posts

    Hi @cmagency,

    Thank you for buying our theme. We hope it will meet all your expectations. 🙂

    Could you please check if your theme is up to the latest version, please?

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    Cheers,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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The topic ‘Kirki Customizer Framework causing 500 error in customiser’ is closed to new replies.

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