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- This topic has 10 replies, 3 voices, and was last updated 4 years, 3 months ago by
Manathan.
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Elsie GilmoreParticipant@surlychick
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- 4 Posts
Hi there. I’m getting a new error when trying to draft a post. The New Post page doesn’t have any margins now, and I’m getting a console error: Refused to apply style from ’/wp-content/plugins/grimlock/assets/css/vendor/select2.min.css?ver=4.0.13’ because its MIME type (‘text/html’) is not a supported stylesheet MIME type, and strict MIME checking is enabled. Also, it’s failing to find/load some JS files it always loaded before.
December 30, 2020 at 14:49 #27349@themosaurusrex- 0 Topics
- 2048 Posts
Hi @surlychick!
We’re very sorry to read about this issue.
Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from.
I’m sorry to inform you that our support website will closed on December 31, 2020 and January 1, 2021. You can rest assured that we will be back to you ASAP!
Thank you for your patience and enjoy New Year’s Eve!
? 2021 is coming
Starting from December 21, 2020 until the January 3, 2021 included, our response is expected to be longer as we’ll be facing a shortage of staff. Be sure we’ll do our best to provide you the best support possible.
We thank you for your understanding and we wish you a happy new year! ??December 31, 2020 at 10:46 #27367@themosaurusrex- 0 Topics
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Hi @surlychick,
We have just released a new update of Grimlock (v 1.3.10). Updating this plugin to the latest version should fix the issue with the missing static files (select2).
After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
https://www.lifewire.com/how-to-clear-cache-2617980Kindest regards,
December 31, 2020 at 15:40 #27377Elsie GilmoreParticipant@surlychick- 1 Topics
- 4 Posts
My plugin is already updated. And I already cleared my caches.
January 6, 2021 at 03:13 #27499@themodactyl- 0 Topics
- 6750 Posts
January 6, 2021 at 10:29 #27502@themosaurusrex- 0 Topics
- 2048 Posts
Hi @surlychick,
It’s best if we take a quick look at this…
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
January 6, 2021 at 10:31 #27503Elsie GilmoreParticipant@surlychick- 1 Topics
- 4 Posts
This reply has been marked as private.January 15, 2021 at 17:36 #27851@themodactyl- 0 Topics
- 6750 Posts
Hi @surlychick, 🙂
Thank you for granting us access to your WP Admin.
We will investigate further to find from where this issue is coming from.
We will be back to you ASAP.
Thank you for your patience.
Regards,
January 18, 2021 at 09:24 #27921@themodactyl- 0 Topics
- 6750 Posts
Thank you for your patience @surlychick.
It seems your issue is related to the use of PostX – Gutenberg Post Blocks plugin. I deactivated it and all seems working fine now. Can you confirm me that all is working great on your side, please?
Note that you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and your cache plugin. Then, you’ll have to reload the page.
As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide. To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:
https://wordpress.org/support/plugin/ultimate-post/We remain available for all support requests related with the use of your theme.
Regards,
January 18, 2021 at 09:52 #27922Elsie GilmoreParticipant@surlychick- 1 Topics
- 4 Posts
OK, weird. Thank you!
January 18, 2021 at 23:24 #27942@themodactyl- 0 Topics
- 6750 Posts
You’re welcome @surlychick! ?
If you’re happy with our theme, feel free to review our theme on our Themeforest page:
https://themeforest.net/item/gwangi-dating-community-theme/21115855It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !
And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️
Thank you!
January 19, 2021 at 09:18 #27951 -
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