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login and registration page

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  • Author
  • Jules
    • 25 Topics
    • 82 Posts

    can’t find the login page on dashboard page, can’t see the registration or login plugin were I can edit the page. because when new member register, they do not receive the welcome page back to their email, when I contacted bluehost about my problem they asked me to Provide the name of the register form and what was added on it to redirect the new user, I said i didn’t have it. I understand that The register form is manage by BuddyPress. To edit, add or remove some fields, please go to Dashboard > Users > Profile Fields. If you want to know more about this, here is an article form the BuddyPress documentation: Modifying the Registration Form. but we don’t know or see the process that redirect the new register to continue with the registration.

    Themosaurus Support
    • 0 Topics
    • 255 Posts

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    Kind regards,

    Themosaurus Support
    • 0 Topics
    • 5703 Posts

    Hi Jules,

    If I understand well, your users do not receive their confirmation email when registering. Am I right? To see the registration page, please add /register to your url. This page is generated by BuddyPress. Don’t hesitate to take a look at the BuddyPress settings.

    Concerning the emails, this issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.

    To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:

    Frequently Asked Questions

    Email notification not working

    [Resolved] Help! Activation Email not sent–nothing works

    activation email goes to user’s spam folder

    Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme.

    We suggest you to ask for more help on the BuddyPress support forums:


Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

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