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So you know how when you click on the login icon in the menu bar at the top of the screen and it brings up that nice little overlay box to log in? It works great in Chrome/Firefox (both desktop and mobile) and in Safari desktop, but in Safari mobile the page doesn’t refresh automatically when you log in and instead you’re directed to a blank white page. If you refresh the page manually after logging in it works just fine. Is there a fix for this yet?
Hi Austin,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
We’re sorry to read you’re experiencing an issue when login on safari for iOS. We made some tests, but it seems we can’t reproduce this issue on Safari for mobile. My best guess is that your issue might probably be caused by some conflicting third party plugin or some caching issue as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Login doesn’t work right on Safari (mobile only)’ is closed to new replies.
