- This topic has 2 replies, 2 voices, and was last updated 6 years, 1 month ago by
.
-
Posts
-
Hello friends, buy the theme and I installed it according to the videos, but they do not load the menu, the login menu or registration, nor does the search icon appear.
I registered in the support, but it does not appear where to publish my query, I am attentive!
I solved the problem by executing two actions:
1.- Before installing the theme, delete the plugins installed by default from the previous wordpress, I left everything clean.
2.- Before importing the xml, I went to cpanel and increased upload_max_filesize to 128M
Hi @anibalsly,
Depending on your server, there can indeed be an issue with the upload_max_filesize. Thank you for sharing your resolution!
I’m glad you were able to resolve the issue 🙂
If you have any other issue with the demo import, please make sure to visit this article of our documentation:
That article covers all the common issues you can get during demo import.
On a final note, if you’re having trouble finding how to post a support ticket, here’s what you need to do:
– First, login on the website if you’re not already logged in: https://support.themosaurus.com/login/
– Then visit this page: https://support.themosaurus.com/forums/forum/gwangi/
– From that page, choose the category of your issue
– Scroll to the bottom of the page, where you will find the form to submit your ticket in that categoryBefore posting a new ticket, we recommend to use the search bar at the top of the website to search if another member already had the same issue as you.
Best regards,
The topic ‘login menu or registration’ is closed to new replies.
