Map not showing on events page

This topic contains 7 replies, has 2 voices, and was last updated by  Themosaurus 1 year, 4 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #3120

    Marius Bolik
    Participant
    • 11 Posts
    @smartidiot

    Hello,

    I don’t know if this is a problem with Gwangi or with the Events Calendar Pro Plugin, but the big map that should be on the events page isn’t showing.
    The small map on every single event is showing without any problem.

    This is how it should look like: https://d1lfkqk1zrm525.cloudfront.net/20150426113238/Events-Calendar-Pro-for-Wordpress-Map-View-Demo.png
    And this is the website where I implemented the plugin: https://peaz.org/events/

    Hope to hear from you.

    Best Regards
    Marius

    #3128

    Themosaurus
    Keymaster
    • 1678 Posts
    @themosaurus

    Hi @smartidiot,

    Welcome back! πŸ˜€

    Unfortunately, it doesn’t seem to be Gwangi as the map is displaying fine on our demo: https://classic.gwangi-theme.com/agenda/map/
    So, we’re not sure if you be able to help you much with this issue…

    It might be caused by another conflicting plugin or maybe by wrong Google Maps API settings. Can you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next private reply.

    Cheers,

    #3132

    Marius Bolik
    Participant
    • 11 Posts
    @smartidiot
    This reply has been marked as private.
    #3133

    Themosaurus
    Keymaster
    • 1678 Posts
    @themosaurus

    Hi @smartidiot,

    We’re not able to log into your website with the given credentials.

    Furthermore, do you have activated The Events Calendar Pro? Actually, you need the Pro version to display your events with a map like we do on our demos. This feature is premium:

    Events Calendar PRO

    Buying the Pro license and activating the new plugin should solve your issue.

    Regards,

    #3141

    Marius Bolik
    Participant
    • 11 Posts
    @smartidiot

    Hello @themosaurus,

    I can login without any problem. Maybe you try the front-end login: https://peaz.org/join/?recaptcha-opt-in=true

    Yes I’m using the Pro version and also added a valid license πŸ™

    Best Regards

    #3148

    Themosaurus
    Keymaster
    • 1678 Posts
    @themosaurus

    Hi @smartidiot,

    We have finally successfully log into your website. By looking to your The Events Calendar settings, we can see that the map option is also missing from the Display setting option list… 😞

    Unfortunately, we won’t investigate this issue further as it’s not related with use of our theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.

    To go further, we invite you to ask for more help from The Events Calendar authors and post your request on their support forums:

    How can we help?

    We remain available for all support requests related with the use of your theme.

    Regards,

    #3237

    Marius Bolik
    Participant
    • 11 Posts
    @smartidiot

    Hello @themosaurus,

    thank you so much for helping my out. You’re the best!

    Best Regards

    #3310

    Themosaurus
    Keymaster
    • 1678 Posts
    @themosaurus

    Always a pleasure @smartidiot! πŸ™‚

    Best regards,

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