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map shortcode doesn’t work

This topic is resolved
Viewing 22 posts - 1 through 22 (of 22 total)
  • Author
    Posts
  • Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    Hi @rodattac,

    Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from and how we can help you.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    Thank you for your patience @rodattac.

    We noticed you have the version 6.4 of BP Maps for Members plugin. Can you please update it to the 7.1. version?

    It seems you’re using two different optimisations plugins, WP Rocket and Asset CleanUp Pro: Page Speed Booster. However, be aware that it is not recommended to use two plugins of this type simultaneously.

    We’re waiting for your feedback.

    Cheers,

    CATTA
    Participant
    • 23 Topics
    • 75 Posts

    Thank you for your feed back
    The problem is when I try to update the plugin i have got the message
    Update failed: Download failed. Unauthorized

    Please help me I need the update but i can not download it from Buddyboss it is a premium plugin

    Can you help?

    Thank you for the feedback about Wp-rocket and and asset clean up Pro but according to asset clean up Pro it goes well with wp-rocket

    How are plugins such as WP Rocket, WP Fastest Cache, Autoptimize or W3 Total Cache working together with Asset CleanUp Pro?
    Let’s suppose you’re optimising the homepage that has a total of 20 CSS/JS files loading and decided that 8 CSS & JavaScript files are not needed there. Once they are prevented from loading (not deleted or altered in any way from their original source, this plugin doesn’t do that), the remaining 12 files will be minified/combined (if you have this option enabled) by either Asset CleanUp Pro, WP Rocket or other plugin you decided to do this and saved into smaller and less files. This will end up in a decreased total page size, deferred unused CSS & less HTTP requests resulting in a faster page load and a higher page speed performance score (via tools such as GTMetrix).

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    The fact that these two plugins minimize the files could cause problems. Note that I don’t know at this point if this is the cause of this specific problem. I simply recommend that you don’t use several plugins that have this feature at the same time.

    To update BP Maps for Members plugin, you must indeed purchase the new version. Note that as this issue is related with the use of this plugin, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:

    Support

    We remain available for all support requests related with the use of your theme.

    Best,

    CATTA
    Participant
    • 23 Topics
    • 75 Posts

    Hello, Thanks you for your help ! It is getting fine.

    Just one thing left, before we upgrade to the last version of gwangi and profil map we had a form at the left of the map to search in the member directory like in the demo.

    Where didi it go? Can you help to restaure this feature?

    Thank you

    Rod

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    Hi Catta,

    Unfortunately, we have no clue. ?‍♂️

    This feature is related with the BP Maps for Members. It’s best if you try to reach the plugin authors as they will be better suited to help you.

    We invite you to post your request on their support forums:
    https://www.philopress.com/support/

    We hope they’ll be able to help you fix this as soon as possible.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    Sorry Catta, I just notice that your form doesn’t have the right template.

    Please, make sur this form as the bps-form-home template in Dashboard > Users > Profile search.

    Let us know if all is working fine after that modification.

    Cheers,

    CATTA
    Participant
    • 23 Topics
    • 75 Posts

    Yes it is set to bps-form-directory I put the screenshot

    As you see il the second screenshot there is no form in the template directory

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    Hi Catta,

    Please find the attached screenshots with the configuration of the forms. 🙂

    Cheers,

    CATTA
    Participant
    • 23 Topics
    • 75 Posts

    Yes , i filled the configuration form like your screenshot but it doesn’t work

    CATTA
    Participant
    • 23 Topics
    • 75 Posts

    It goes on recherche page (members page) but not in the map

    CATTA
    Participant
    • 23 Topics
    • 75 Posts

    Like in your demo Gwangi see the screenshot

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    Thank you Catta for your feedback.

    We investigated on your website and it seems that the “BPS-form-home” template is related to this issue. Note that this template is required to show the search form on the Map page.

    However, it seems you did some modifications on that template. This is why it doesn’t work correctly. Please note that your issue is related with your custom development of our plugin. Unfortunately, custom development isn’t part of the support we will provide. You’re free to make any customizations and development you want on our products, but we can’t assure the right functioning of a plugin you customized.

    If you want to go further with the customization of your website, we advise that you hire a freelancer to do it for you.

    If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.

    If you want to fix this issue, we suggest you to delete Grimlock for BuddyPress re-instal it again. By doing this, be aware that all the customization you made to this plugin will be lost.
    To download this plugin, please click on the following link:
    http://files.themosaurus.com/grimlock-buddypress/grimlock-buddypress.zip

    Thank you for your understanding.

    Best,

    CATTA
    Participant
    • 23 Topics
    • 75 Posts

    Hello,

    As you say, I have delete Grimlock for buddy press and re-instal it again. Nothing is customized any more in the plugin.

    But the issue is Profil search is well configurate as you see in the screenshot but the form doesn’t appear in map page

    Please help us

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    Hi Catta,

    Thank you for your feedback.

    can you please make sure the BP Profile Search Option in Dashboard > Settings > BP maps for members is checked like in the attached screenshot please?

    Best,

    CATTA
    Participant
    • 23 Topics
    • 75 Posts
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    Thank you Catta.

    I can see the form appears in the map page. Can you please confirm me you don’t see it?

    Moreover, the form you send me in the screenshot is the Members Directory form. Perhaps I didn’t understand what you’re trying to achieve. Can you please be more specific, please? Do you want to use the same form in the Members Map page and in the Members Directory?

    Best,

    CATTA
    Participant
    • 23 Topics
    • 75 Posts

    Good it works, it doesn’t work this morning thanks

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    I’m glad to read that you’ve been able to solve this Catta! 🙂

    Cheers,

    CATTA
    Participant
    • 23 Topics
    • 75 Posts

    The feature seems to work here
    https://smiiz.com/map-shortcode/

    but I wonder how can I integrate the search form in
    https://smiiz.com/browse-submissions/recherche/membersmap/

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2540 Posts

    Hi Catta,

    It seems we didn’t see your reply. We apologize for the late answer.

    Can you confirm me this issue is resolved, please?

    Best,

Roboraptor 🦖
Automatic reply

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 22 posts - 1 through 22 (of 22 total)

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