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the support is really bad. i have a question and i can’t ask it. actually you don’t have support, this is a forum.
it works here, so i’ll do it here.
i wanted to look at the matchpress dating site. it doesn’t work there are no members.
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Elena,
Thank you for buying MatchPress. We hope it will meet all your expectations! 🙂
I think you can’t post a topic in MatchPress forum because you haven’t set your purchase code on your profile. Can you edit your profile to fill the dedicated field? This way, you’ll be able to create and answer to topics in the MatchPress forum as well.
We have support, we just support our users through a forum based support. This way, we can share solution and share information with other users. Note that if needed, you can privatize a reply so only our team can read the sensitive information it contains. 😉
Thank you for reporting this! There are multiple users on MatchPress demo, but it seems they all have already been swiped! We regularly reset the swiped users to prevent that, but it seems many users have logged in recently. Be sure we’ll fix this soon! Sorry for the inconvenient.
Please note that we provide support only during belgian business hours : Monday to friday, from 8:30 am – 5:30 pm CEST. Our response time can be up to 1 business day.
Rest assured that we will still do our best to handle your requests as soon as possible! If you have further questions or requests, feel free to create other forum topics.
Thank you for your understanding.
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