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MatchPress messaging problems

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Medienor
    Participant
    • 10 Topics
    • 22 Posts
    @medienor

    Hello,

    I purchased MatchPress today, and it works great.

    But, after i installed and activated it, users that are not friends cannot message each other. This was possible before i installed MatchPress, would it be possible to activate the function?

    I would like users to still be aviable to send each other message without being matched

    Medienor
    Participant
    • 10 Topics
    • 22 Posts
    @medienor
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Medienor,

    Thank you for buying our plugin MatchPress. We hope it will meet all your expectations! 🙂

    MatchPress allows users to contact each other when there is a match. To get a match, two users have to like each other.

    Hope it will help you understand how our plugin works.

    Be sure that your support team is currently doing their best to offer the best support possible despite the high volume of requests. Please note that we provide support only during belgian business hours : Monday to friday, from 8:30 am – 5:30 pm CEST. Our response time can be up to 1 business day.

    Rest assured that we will still do our best to handle your requests as soon as possible! 🙂

    Thank you for your understanding.

    Medienor
    Participant
    • 10 Topics
    • 22 Posts
    @medienor

    Well, is it possible to make a exception.

    That you can still message people without being matched – I bought MatchPress because of the Like & Superlike function..

    But i would still like to keep the function where you can message users who are not matched

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Medienor,

    Unfortunately, this feature is standard behaviour with MatchPress. To achieve that, it requires custom development work. In consequence, our recommendation is to hire a freelancer to do this job for you.

    If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘MatchPress messaging problems’ is closed to new replies.

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