Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Theme Customizer › Appearance › MatchPress messaging problems
- This topic has 4 replies, 2 voices, and was last updated 1 year, 3 months ago by Manathan.
I purchased MatchPress today, and it works great.
But, after i installed and activated it, users that are not friends cannot message each other. This was possible before i installed MatchPress, would it be possible to activate the function?
I would like users to still be aviable to send each other message without being matchedFebruary 10, 2022 at 00:37 #38716
Thank you for buying our plugin MatchPress. We hope it will meet all your expectations! 🙂
MatchPress allows users to contact each other when there is a match. To get a match, two users have to like each other.
Hope it will help you understand how our plugin works.
Be sure that your support team is currently doing their best to offer the best support possible despite the high volume of requests. Please note that we provide support only during belgian business hours : Monday to friday, from 8:30 am – 5:30 pm CEST. Our response time can be up to 1 business day.
Rest assured that we will still do our best to handle your requests as soon as possible! 🙂
Thank you for your understanding.February 11, 2022 at 10:19 #38738
Well, is it possible to make a exception.
That you can still message people without being matched – I bought MatchPress because of the Like & Superlike function..
But i would still like to keep the function where you can message users who are not matchedFebruary 11, 2022 at 15:29 #38760
Unfortunately, this feature is standard behaviour with MatchPress. To achieve that, it requires custom development work. In consequence, our recommendation is to hire a freelancer to do this job for you.
If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.
Best,February 14, 2022 at 11:01 #38811
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
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