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MatchPress

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • rodolphe
    Participant
    • 35 Topics
    • 78 Posts
    @aumweb

    Hello,
    just inslatted matchpress add on and the extension for paid membership.
    I ve set for a membership level only 1 daily message between match persons but i can send has many messages that i want?
    Thanks

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6435 Posts
    @themodactyl

    Hi Rodolphe,

    Thank you for reaching out!

    That’s strange! Did you try with a test user who has the same membership level or with your admin account?

    Best,

    rodolphe
    Participant
    • 35 Topics
    • 78 Posts
    @aumweb

    hello
    , i ve try with members who don’t have same level

    rodolphe
    Participant
    • 35 Topics
    • 78 Posts
    @aumweb

    i ve same problem with same level membership

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6435 Posts
    @themodactyl

    Thank you Rodolphe for your feedback.

    It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests and send messages to the users registered on the website? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6435 Posts
    @themodactyl

    Hi Rodolphe,

    We made some tests on our side, but all is working fine. Can you please tell us which version of PHP do you have on your server?

    Best,

    rodolphe
    Participant
    • 35 Topics
    • 78 Posts
    @aumweb
    This reply has been marked as private.
    rodolphe
    Participant
    • 35 Topics
    • 78 Posts
    @aumweb

    ok sorry it is ok we don’t need this option any more

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6435 Posts
    @themodactyl

    Hi Rodolphe,

    Ok. In case you want to use it, don’t hesitate to come back to us so we can investigate. There is something wrong on your side that seems to affects this feature, as all is working fine on our demo.

    If you have further questions or requests, feel free to create other forum topics.

    Cheers,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘MatchPress’ is closed to new replies.

Troubleshooting Demo Imports

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