- This topic has 4 replies, 3 voices, and was last updated 3 years, 2 months ago by
.
-
Posts
-
Hello, the styling for the member profile for the theme when using Paid Membership Pro is not working correctly. I believe I found the issue related to this CSS rules:
#pmpro_account .pmpro_box {
border-top: 1px solid #ccc;
margin: 1em 0;
padding: 1em 0;
}When unchecking the box and disabling that line in Google DevTools for the “padding: 1em 0;” the styling issue is fixed. However, when adding the CSS rule to Additional CSS for the theme, it makes the styling issue worse. Screenshot 1 is the current issue with the styling, Screenshot 2 is the fix when disabling the rule in DevTools, Screenshot 3 is trying to disable it in Additional CSS field in Appearance>Customize.
Any help to fix this issue would be appreciated.
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
Hi Alongar, 🙂
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom CSS code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Best,
Ok, it was the Autoptimize plugin. I should’ve figured that was the issue because I did some heavy script exclusions before installing the Paid Membership Pro plugin to get Autoptimize to work with the theme and the required plugins so it wouldn’t break styling. I never thought about excluding Paid Membership Pro so I excluded optimizing CSS on the membership page and it fixed the issue. Thanks.
Hi Alongar,
I’m glad to read you’ve been able to solve this.
Thank you for sharing the solution with us. I’m sure it will help other users facing the same issue. By doing this, you are making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
Best,
The topic ‘Member Profile/Account Page Styling Issue’ is closed to new replies.
