Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Members are not visible on my website, except on the homepage

This topic is resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
    • 26 Topics
    • 66 Posts
    @mandaeanlipwiggle

    Hi Manathan,

    I’ve followed all the directions and edited the link as you instructed. I also tested the plugin in the settings to ensure it was working and connected to google maps etc. However it sats “Sorry no members were found”. I believe this to be an issue with the theme as when you click “all memebers” it says the same thing and doesn’t show any of the members even though 2 have been created and it even shows the number “2” on top there…..

    Cheers
    M

    • 26 Topics
    • 66 Posts
    @mandaeanlipwiggle

    Hi @Manathan,

    Further to my last message, It seems the members are not showing ANYWHERE except the homepage. Not in member swap, member page etc etc

    Regards
    M

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Mahtab, 🙂

    If you have created some users manually, the reason why you can’t see them is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, you need to log in with each user account at least once so that BuddyPress considers them as active members.

    To make it easier for you, you can install the “User switching” plugin (https://wordpress.org/plugins/user-switching/). This plugin will allow you to browse your members list, then click on “Switch to” on the user of your choice. After switching, a link will appear at the bottom of your site to switch back to your admin user. You can then repeat the process for all your users and they should appear in your members page.

    If you have Paid Membership Pro plugin activated, this issue could also come from its misconfiguration (and its BuddyPress add-on’s). Please make sure to deactivate Paid Membership Pro (and its BuddyPress add-on) to test if this is related to the configuration of these plugins.

    If this is the case, we recommend that you follow this post explaining how Paid Membership Pro and its BuddyPress add-on work:
    https://www.paidmembershipspro.com/add-ons/buddypress-integration/

    Please note I took the liberty to split your topic as this issue is not related to the initial topic.

    Regards,

    • 26 Topics
    • 66 Posts
    @mandaeanlipwiggle

    Thank you Manathan, appreciate the assistance 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    You’re welcome Mahtab! 🙂

    If it’s not already done, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/gwangi-dating-community-theme/21115855

    It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Thank you!

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Members are not visible on my website, except on the homepage’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site