Member's Profile is Blank

This topic contains 1 reply, has 2 voices, and was last updated by  Olivier 2 months, 2 weeks ago.

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  • Author
    Posts
  • #13024

    John
    Participant
    • 5 Posts
    @lanet99nakuru

    Website looks ok and members Directory is showing members. But when I click on a member profile, its blank. The same case with the Registration page…All the other pages works great. This started about a week ago after update of theme and PRO Multi-Purpose Membership Plugins. After restoring backup the website would work for a few days and then the problem reoccurs.
    Please help

    #13065

    Olivier
    Moderator
    • 1758 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @lanet99nakuru,

    We’re sorry for the inconvenience. 😔

    My best guess is that your issue might probably caused by some missing Grimlock or theme update as we don’t encounter this issue with our demos.

    Could make sure that you have the latest theme version and that all recommended plugins are up-to-date please? Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    Thank you.

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