Members Swap need some fixes (background, size fix)

This topic contains 4 replies, has 3 voices, and was last updated by  Manathan 1 month, 3 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #12966

    Dominik
    Participant
    • 36 Posts
    @dominik

    Hello dear support-team,

    as another user asked for a month ago i need to claim that to.

    The background colors at the member swap doesn’t appear.

    (see thread: https://support.themosaurus.com/forums/topic/the-colorful-background-doesnt-appear-on-member-swap-page/ )

    and the space upper that Shortcode is too large.
    It is important for me that there isn’t too much space between header and shortcode because i want to add some text (with grimlock) above that swap.

    Thank you for fixing it with an upcoming update.

    Cheers,
    Dominik

    #12993

    Olivier
    Moderator
    • 1750 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @dominik,

    You’re correct.

    Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update.

    Best,

    #13102

    Olivier
    Moderator
    • 1750 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @dominik,

    We recently release a new version of your theme. Updating your theme and all the required plugins to the latest version should fix this issue.

    If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    Regards

    #13722

    Dominik
    Participant
    • 36 Posts
    @dominik

    Thank you. Topic can be closed. Everything looks fine now. 🙂

    #13734

    Manathan
    Keymaster
    • 378 Posts
    @themodactyl
    Themosaurus Support

    Hi @dominik,

    I’m glad to read that @themosaurusrex has been able to help you!

    Cheers,

Viewing 5 posts - 1 through 5 (of 5 total)

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