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Membership Directory Issues

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • Jared
    Participant
    • 4 Topics
    • 14 Posts
    @dookiedimez

    Hello!

    I have four different questions / issues on the membership directory page.

    1. The search directory button doesn’t work if you have already preselected search criteria. If you select a singular criteria and then decide to add a second criteria, you have to refresh the page and input all the criteria again because the button isn’t working.

    2. The search criteria doesn’t work with each other as expected. If there are three criteria selected, how do I filter results to only show matches that fit all three criteria simultaneously as opposed to just a singular criteria of the three being met? My three criteria are location, interests and rank. If I select Denver as a location, I want all Denver people to show up. If I add a “Gold” rank criteria, I expect to see Gold players in Denver. If I add a third criteria of “Technology & Science interest”, I expect to see Gold players in Denver who like tech. Currently, it’s showing everyone who is in Denver, everyone who likes tech, and everyone who is gold. How do I fix this?

    3. The text in the drop down menu is very difficult to read. How do I either change the color of the text or the background color of the field? Having it match the other text would be ideal.

    4. Is it possible to have more than one search directory filter on my membership page? I’d like to have a search directory for each of my profile groups if possible. There are 4 of them.

    TYVM

    Jared
    Participant
    • 4 Topics
    • 14 Posts
    @dookiedimez

    I’ve thought of a fifth question. How do I edit the size and shape of the search directory? It took me a solid 5 minutes to find that button when I was first looking for it.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6538 Posts
    @themodactyl

    Hi Jared,

    Thank you for reaching out.

    1. Search directory button : We tried on a fresh new demo, but all is working fine. My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos. Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
    2. Combine search criteria : In Dashboard > Users > Profile Search, you can edit the Search Directory form to use the Search Mode. This option will help you decide how the criterias can be used.
    3. DropDown : Please allow me some time to investigate.
    4. Search directory depending on membership role : It is possible, but I’m afraid you’ll need some custom development. Please be aware that this is not a service we provide.
    5. Customization of search button : This is standard design with our theme, I’m afraid. As this is not breaking the page, changing this is considered customization work. Unfortunately, this is a service that we do not provide.

    Please note that we only share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise. If you want to go further with the customization of your website, we advise that you hire a developer to do it for you.

    If you’re on a tight budget, we recommend you to require the services from Fiverr. This web platform gives you access to developers who already have experience with theme customizations, and for very competitive prices.

    Disclaimer : we have no affiliation with Fiverr and are only recommending it as a starting point and a popular option for those who might not be sure where to look when in need of some custom work.

    Thank you for your understanding.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6538 Posts
    @themodactyl

    Hi,

    Concerning the drop-down, if I’m not mistaken, you’re on Windows. Windows is allowing users to customize the drop down, however, you’re not the first encoutering an issue with it, whatever theme is used. 🤔

    Could you try this snippet to force the color of all dropdowns on your site ?

    /*FIX - DropDowns are white font on white background on Windows*/
    
    .wpforms-form input[type=text], .wpforms-field input[type="text"], input, textarea, .af_addon_drop_down, .woocommerce div.product form.cart .variations select, .bps-custom-select select{
    	background-color:#333 !important;
    	color:white !important;
    }
    

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you. Can you please confirm us all is working ?

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you require customization work.

    Regards,

    Jared
    Participant
    • 4 Topics
    • 14 Posts
    @dookiedimez

    TYVM for your detailed feedback.

    2. I don’t currently see a place to change the logic from or to and on the profile search page. How do I do this?

    3. I input the code you linked into the additional CSS area and it’s still not working. I cleared the cache of the membership page and tried numerous browsers.

    I understand that you all aren’t here to write custom code for me! All good there.

    Jared
    Participant
    • 4 Topics
    • 14 Posts
    @dookiedimez

    I should have included a better picture. I’m only seeing “is” and “is like” for region, current rank, and primary role. I’m able to see “match any”, “match all”, and “match single” for Interests & Hobbies and What other PC games do you play.

    When I change “is” to “islike’ it changes the field from a dropdown menu to a checkbox menu which is much larger and unpleasing to look at. It also doesn’t change the conditional logic. It doesn’t appear that any combination of these 4 choices yield the desired result.

    Jared
    Participant
    • 4 Topics
    • 14 Posts
    @dookiedimez

    The issue where I’m unable to repeatedly change the search directory is when there is a field selected on one of my multiselect fields. When I select a field that is binary – rank, region, or role, I can successfully reselect / change my search criteria. When I select one of the fields that is multi-select – interests & hobbies and other PC games – it breaks.

    There is also an issue that is occurring now when I select one of the multi-selects that wasn’t occurring before. When I search a criteria my entire page layout changes to an incorrect format.

    Jared
    Participant
    • 4 Topics
    • 14 Posts
    @dookiedimez

    The issue where the page broke based on the selection of a multifield search occurred because I deactivated WP RSS Aggregator. I have no idea why this plugin is dictating the members page, but that’s the issue. I figured this might help guide your thinking about the other issues.

    Jared
    Participant
    • 4 Topics
    • 14 Posts
    @dookiedimez

    Another thing is that I”m not using Woocommerce, I’m using Paid Memberships Pro. Should I cancel PMPro and use Woocommerce for this theme? I was just reviewing your css code and saw it mentioned woocommerce in there.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6538 Posts
    @themodactyl

    Hi Jared,

    Concerning the search form, please be aware that this feature is managed by BP Search Form plugin. in case you want some help configure this form, I suggest you to reach the plugin’s authors. They’ll be more suited to help you with their plugin : BP Profile Search Support.

    Concerning your issue when selecting some multiselected fields, I think this form might cause an error. However, we cannot reproduce this on a fresh installation. My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos. Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Concerning the Snippet, I updated it. Could you please try it again ?

    Please be aware that our theme is compatible with both Woocommerce and Paid Memberships Pro.

    We ask our community to comply to very simple rules, like splitting long and convoluted questions into short straight-to-the-point questions, like sharing highlighted screenshots as much as possible or like posting one topic per request or subject. Could you please try to create new topics for new issues ? It will help us manage your topic easier. 🙏🏼

    Thank you.

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