Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Website Setup › Widgets › membership plugin
- This topic has 5 replies, 2 voices, and was last updated 3 years, 11 months ago by Manathan.
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@themodactyl
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Hi @zaicom,
If you have created some users manually, the reason why you can’t see them is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, you need to log in with each user account at least once so that BuddyPress considers them as active members.
To make it easier for you, you can install the “User switching” plugin (https://wordpress.org/plugins/user-switching/). This plugin will allow you to browse your members list, then click on “Switch to” on the user of your choice. After switching, a link will appear at the bottom of your site to switch back to your admin user. You can then repeat the process for all your users and they should appear in your members page.
If you have Paid Membership Pro plugin activated, this issue could also come from its misconfiguration (and its BuddyPress add-on’s). Please make sure to deactivate Paid Membership Pro (and its BuddyPress add-on) to test if this is related to the configuration of these plugins.
If this is the case, we recommend that you follow this post explaining how Paid Membership Pro and its BuddyPress add-on work:
Regards,
October 29, 2020 at 08:47 #25131zaicomParticipant@zaicom- 16 Topics
- 36 Posts
Thanks, I installed the user switching plugin, but it does not work.
After I clicked “Switch to” I did not find a link at the bottom of my site, but I can find a switchback option under the user icon menu at the right up corner.
When I switched back. Still no one in /member page.October 29, 2020 at 09:56 #25134 -
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