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membership plugin

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • zaicom
    Participant
    • 16 Topics
    • 36 Posts
    @zaicom

    I created levers and add members to the level, but when I open the /member page there are no members.

    Do I have to buy the pro version to set up a payment gateway?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5100 Posts
    @themodactyl

    Hi @zaicom,

    If you have created some users manually, the reason why you can’t see them is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, you need to log in with each user account at least once so that BuddyPress considers them as active members.

    To make it easier for you, you can install the “User switching” plugin (https://wordpress.org/plugins/user-switching/). This plugin will allow you to browse your members list, then click on “Switch to” on the user of your choice. After switching, a link will appear at the bottom of your site to switch back to your admin user. You can then repeat the process for all your users and they should appear in your members page.

    If you have Paid Membership Pro plugin activated, this issue could also come from its misconfiguration (and its BuddyPress add-on’s). Please make sure to deactivate Paid Membership Pro (and its BuddyPress add-on) to test if this is related to the configuration of these plugins.

    If this is the case, we recommend that you follow this post explaining how Paid Membership Pro and its BuddyPress add-on work:

    BuddyPress Integration

    Regards,

    zaicom
    Participant
    • 16 Topics
    • 36 Posts
    @zaicom

    Thanks, I installed the user switching plugin, but it does not work.
    After I clicked “Switch to” I did not find a link at the bottom of my site, but I can find a switchback option under the user icon menu at the right up corner.
    When I switched back. Still no one in /member page.

    zaicom
    Participant
    • 16 Topics
    • 36 Posts
    @zaicom

    Even I manually log in with the new account and switch back as admin. No one is in the member list.

    zaicom
    Participant
    • 16 Topics
    • 36 Posts
    @zaicom

    I already solved the problem by granting the privilege to access the buddypress in membership levels.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5100 Posts
    @themodactyl

    I’m glad to read that you’ve been able to solve this!

    Thank you to share the resolution with us. 🙂

    Cheers,

Viewing 6 posts - 1 through 6 (of 6 total)

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