@Mentions

This topic contains 9 replies, has 3 voices, and was last updated by  Olivier Cardoen 1 month, 3 weeks ago.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #6697

    SiX Informatics
    Participant
    • 44 Posts
    @xailaes

    Good Morning

    I realized that when you want to send an @mentions in chrome the form opens but until after 15 seconds the “active” class does not load and the send button does not appear.
    On the other hand in iexplorer this does not happen, when you open the @mentions form, the send button appears directly.

    Attached screenshots

    #6711

    Jean-Pascal
    Participant
    • 143 Posts
    @themopteryx

    Hi @xailaes,

    We recently release a new version of Gwangi. We advise you to Updating your theme and all the required plugins to the latest version.

    After a few tests, we are unable to reproduce this concern (See Screenshot in our next private reply).
    Note that only the friends of the current user are displayed in this tooltip.

    Regards

    #6713

    Jean-Pascal
    Participant
    • 143 Posts
    @themopteryx
    This reply has been marked as private.
    #6714

    SiX Informatics
    Participant
    • 44 Posts
    @xailaes

    Hello

    We have made the last update of the theme. Version: 1.3.3

    Correction: This problem to which I refer occurs when from the profile of a user you click on the @ link to send a mention

    The problem is what it takes to appear the “send update” button.

    In internet explorer it does not take long but in Chrome Version 74.0.3729.169 it takes a little until you open the box where it leaves “send update” button

    #6722

    Jean-Pascal
    Participant
    • 143 Posts
    @themopteryx

    Hi @xailaes,

    Can you send us a video showing precisely your issue?
    It would greatly help us to understand it.

    Thanks in advance.

    Here is also a proof that everything seems to work correctly on Chrome (cf. screenshot).

    Regards,

    #6723

    SiX Informatics
    Participant
    • 44 Posts
    @xailaes
    This reply has been marked as private.
    #6724

    Jean-Pascal
    Participant
    • 143 Posts
    @themopteryx

    Hi @xailaes,

    We will investigate further to find from where this issue is coming from.
    we’ll probably work on a workaround which will be fixed in the next update.

    Best,

    #6725

    SiX Informatics
    Participant
    • 44 Posts
    @xailaes
    This reply has been marked as private.
    #6726

    Jean-Pascal
    Participant
    • 143 Posts
    @themopteryx

    Thanks @xailaes!

    #7005

    Olivier Cardoen
    Participant
    • 281 Posts
    @themosaurusrex

    Hi @xailaes,

    We recently release a new version of Gwangi. Updating your theme and all the required plugins to the latest version should fix this issue.

    If you have correctly updated Gwangi and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button.

    Regards

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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