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The mini Cart Dropdown is not working on my website. It’s not possible to open the mini cart.
The website is: http://www.permakultur.training
Hi Rene,
Hope you’re fine. 🙂
My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
Hello,
I found the conflicting plugin. It seems to be Elementor Pro that’s causing the issue. I deactivated all plugins on a staging site and activated one plugin after another. Elementor free works fine, but when activating Elementor Pro, the dropdown cart is not working anymore.
Is Elementor Pro a supported plugin?
Best regards
René
Hi Rene,
We investigated but it seems this issue is related to Elementor pro. Note that our theme uses the standard cart feature of WooCommerce. We added the cart widget in the footer and it seems the same issue occurs, even with another theme.
I suggest you to reach out Elementor Pro team and explain them that when Elementor Pro is activated, the standard Cart widget of WooCommerce is facing an issue.
Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. Moreover, we’re really curious to know what was going wrong. By doing this, you’ll make a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Mini Cart Dropdown not working’ is closed to new replies.
