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missing input field on mobile

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • kennethykw
    Participant
    • 10 Topics
    • 21 Posts
    @kennethykw

    Hi,

    I am using the BP Better Message plugin for instant chat but it is found that no input field on mobile and cant add recipient name as well.
    Would you please suggest a way to fix it? or any other plugin having the instant chat function?

    Kenneth

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi kennethykw,

    Please update Gwangi to the latest version (currently 1.1.0) and all the required plugins as that should resolve your issue.

    Regards

    kennethykw
    Participant
    • 10 Topics
    • 21 Posts
    @kennethykw

    HI,

    I cant find the update file for downloading and no update is available in WP admin page.
    Can You send me the file link?

    Thanks,
    Kenneth

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button. If the update fails after clicking that button please try to click it again and it should work properly.

    If that doesn’t work for you, you can also update the theme manually via FTP by checking out this article of our documentation:

    Manually Updating Your Theme via FTP/SFTP


    However we don’t recommend that method if you are not familiar with FTP.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)

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