Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Mobile closing Message, the screen remain grey and didn’t disappear

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • winterpanda
    Participant
    • 14 Topics
    • 30 Posts
    @winterpanda

    For default Gwangi theme, you click Message, its fine for the conversation. However, when you close it. The conversation screen didn’t disappear but remain in the screen and become Grey! Urgent! how to fix this issue? Thank you

    winterpanda
    Participant
    • 14 Topics
    • 30 Posts
    @winterpanda

    we have installed 3 fresh servers and confirmed that this bug exists on mobile version. plz advice thank you

    winterpanda
    Participant
    • 14 Topics
    • 30 Posts
    @winterpanda

    plz close this post. its settled.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Winterpanda,

    Thank you for reaching out.

    Can you share the solution with us, please? I’m sure it will help other users facing the same issue. By the way, we’re very curius to know what happened. By doing this, you’ll make a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    Best,

    winterpanda
    Participant
    • 14 Topics
    • 30 Posts
    @winterpanda

    its not a bug… i mistaken…

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Ok. We’re happy if all is working fine Winterpanda! 🙂

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Mobile closing Message, the screen remain grey and didn’t disappear’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site