My membership page seems broken

This topic contains 1 reply, has 2 voices, and was last updated by  Jason 8 months, 2 weeks ago.

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  • Author
    Posts
  • #9353

    YPC
    Participant
    • 2 Posts
    @riazmaali

    my members page looks compressed https://www.pakistanyouthclub.org/members/. i updated and i found this.

    #9358

    Jason
    Moderator
    • 343 Posts
    @themoceratops
    Themosaurus Support

    Hi @riazmaali,

    We recently release a new version of your theme. Updating your theme and all the required plugins to the latest version should fix this issue.

    If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    Finally, as a rule of thumb, when you see an update of one of our “Grimlock” plugins, we recommend that you always check for new theme updates as we often release them at the same time to avoid that kind of issue.

    Regards,

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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