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Navigation Site Logo

This topic is resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • Anthony Reyes
    Participant
    • 2 Topics
    • 6 Posts
    @alreyes7175

    Hello, I tried to edit my site logo for my navigation bar and for some reason it will not change. It is being reset back to the old logo every time and will not change. I uploaded plugins that are compatible which I have no clue if they are the problem. I tried asking wordpress them selfs but no luck.

    Anthony Reyes
    Participant
    • 2 Topics
    • 6 Posts
    @alreyes7175

    I uploaded more from the armadon themeforest page which aren’t listed on here.

    Anthony Reyes
    Participant
    • 2 Topics
    • 6 Posts
    @alreyes7175

    Here’s a screenshot of the plugins I installed, of course, I can’t get all of them in the screenshot so all the plugins underneath the text “Compatible Plugins” were installed.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6288 Posts
    @themodactyl

    Hi Anthony, 🙂

    Thank you for reaching out to us.

    To edit the logo, please click on Customize > Site Identity and select a logo. Please find the attached screenshot. Can you confirm me this is how you try to change it?

    In case it doesn’t seem to work, my best guess is that your issue might probably related to the cache. Please make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We’re waiting for your feedback.

    Thank you.

    Anthony Reyes
    Participant
    • 2 Topics
    • 6 Posts
    @alreyes7175

    It’s not the cashe, I already had them reset it and it still doesn’t work. That’s why I am here. They sent me here.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6288 Posts
    @themodactyl

    Hi Anthony,

    Thank you for your feedback. In that case, it’s best if we take a quick look at this. 🙂

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6288 Posts
    @themodactyl

    Can you confirm me the logo displayed on your website isn’t correct? Please find the attached screenshot.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Navigation Site Logo’ is closed to new replies.

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