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NEED HELP

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Liam
    Participant
    • 9 Topics
    • 10 Posts
    @sprouthubuk

    I need help with the following:

    Username Explanation:
    Replace “required” under the username field with:
    “Your username is the name others will see. Keep it unique and friendly!”

    Email Confirmation:
    After registering, users are directed to a page asking them to check their email, but there is a redundant second registration link on this page. This additional link is unnecessary and should be removed.

    Pre-empt Junk Email Issue:
    Please add a note under the email confirmation instructions:
    “Check your inbox for our email with the access link. If it’s not there, look in your junk or spam folder before contacting us.”

    Activation Page Instructions:
    The activation link appears automatically in the box, but the instructions are unclear. Please add the following note above the button:
    “Your activation link is already in the box. Simply click the button below to activate your account.”

    Login Issues:
    The “Town/Gender Box” on the homepage doesn’t work. The submit button leads nowhere.
    This box should be replaced with the actual login/register box.

    The website is https://companioncruises.com/

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6679 Posts
    @themodactyl

    Hi Liam. 🙂

    Here is some answers to your questions :

    Username Explanation: This is a standard field and I’m afraid neither WordPress or BuddyPress has a feature to edit this field. To change this, you’ll need customization work. Unfortunately, this is a service that we do not provide.

    Email Confirmation: Could you send us a screenshot, please ? If I’m understanding correctly, I’m afraid this issue is related to BuddyPress. So, I suggest you to reach BuddyPress team, they might have a solution we don’t know of.

    Pre-empt Junk Email Issue: It also requires some customization work. However, if you don’t want to use customization work, you can use Poedit plugin, create another english files for BuddyPress, find the strings and re-translate them as you wish. Hope it makes sense for you. 🙂

    Activation Page Instructions: Customization work of BuddyPress. I’m afraid we cannot help you customize a plugin we did not developped. Don’t hesitate to reach out BuddyPress team.

    Login Issues: Thank you for bringing this other issue to our attention. We’re glad to answer any question related to the use of our theme. However, providing the best support and keeping track of issues and their resolutions becomes challenging when multiple subjects are addressed in the same topic. Additionally, it’s more efficient for us to share the resolution for a single issue with other members of our community facing the same problem.

    Could you please split your question into a different topic? One question = one topic.
    By doing this, you will be making a significant contribution to this forum, and we sincerely appreciate your cooperation!

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘NEED HELP’ is closed to new replies.

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