New registered users are not showing in user directory

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This topic contains 2 replies, has 2 voices, and was last updated by  Manathan 1 month, 1 week ago.

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  • #25172

    • 41 Posts


    I have created several test profiles. I default everyone who registers to “author”.

    The 3 profiles I have created myself are showing on the author directory here:

    However, all of a sudden, no new registered users show on this page. In-fact, the don’t show at all anywhere. They can only be found if you know their username and search that.

    Do you know why new registered, confirmed users are not showing here on this page?

    Thank you.


    • 41 Posts
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    • 1463 Posts
    Themosaurus Support

    Hi @brains99,

    Thank you very much for reaching out! 🙂

    We’ve recently addressed this very issue with you in this topic:

    Authors are not showing

    As I told you, if you have created some users manually, the reason why you can’t see them is because BuddyPress will only show members considered as “active members” on the site. Even if you manually activated the users, They need to log in at least once to be considered as “active members”.

    The simple fact to install the “User switching” plugin ( and switch to this user make it visible on the Member page.

    If you have further questions or requests, feel free to create other forum topics.

    We remain available for all matters related with our theme!


Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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