- This topic has 3 replies, 2 voices, and was last updated 8 months, 2 weeks ago by
.
-
Posts
-
Hello guys,
I am having a very frustrating growth on http://www.blackinsync.com where this is being used. Members are not getting confirmation emails and are not able to log in after creating their accounts. When they try, the website tells them they need to activate. But when they check their emails including junk, nothing is there. I have also tested it with 5 different emails of mine and there is no clear-cut way of how it works. I have managed to add just 2 members somehow.
Is there a complete guide on registering to first successfully sign in?
Membership is the lifeline of my project. I need the tests to be successful before rolling out to people.
More so, how do I go about paid membership and hiding any member-related activities from visitors/non-members?
Do you offer a paid service for 100% configuration?
Kind regards,
Frederick
Hi Frederick,
Thank you for bring this issue to our attention. This issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.
To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:
https://premium.wpmudev.org/forums/topic/buddypress-does-not-send-activation-email
https://wordpress.org/support/topic/wordpress-not-sending-emails/Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme.
We suggest you to ask for more help on the BuddyPress support forums:
https://buddypress.org/support/Be aware that we do not provide customization work. If you want to go further with the customization of your website, we advise that you hire a developer to do it for you. We got an amazing discount for our users with our partner Zipline, which can handle installation, customization, and mobile apps with your theme :
Disclaimer : This is an affiliated link to our partner Zipline, by using this link you will get an amazing discount!
Thank you for your understanding.
Thank you for pointing this out. I will go through your recommendation and get back to you if I require additional information
You’re welcome Frédérick. Don’t hesitate to keep us up to date. 🙂
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘No Email Confirmation for Members’ is closed to new replies.
