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No emails being sent at all.

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • Joe
    • 4 Topics
    • 26 Posts

    Spent hours trying to get a simply signup email……………….

    I dont care if its a 3rd party plugin, dont sell it with your theme. I want a soloution or a refund.

    • 4 Topics
    • 26 Posts

    Test emails work, the i ahve installed elestic email and the plugin, the testing works.


    • 4 Topics
    • 26 Posts

    So the fix is to Install a SMTP service and configrue it, then reinstall the emails in the buddypress tool settings.

    Themosaurus Support
    • 0 Topics
    • 4913 Posts

    Hi Joe, 🙂

    Thank you for bringing this issue to our attention.

    Before explaining how you can solve this, I’d like to remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities. As you know, you bought a theme, not plugins. You bought a theme compatible with third party plugins. Moreover, our theme has nothing to do with any emails you might receive from your WordPress website. In conclusion, you can’t hold theme authors responsible for an issue related to a third-party plugin. However, we do our best to help our theme users. Therefore, when we know the solution to a specific problem that is not related to our theme, be sure we share how to solve it.

    This issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.

    To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:

    This issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme. We suggest you to ask for more help on the BuddyPress support forums:

    I’m glad to read you were able to solve this. Thank you for sharing the solution with us. I’m sure it will help other users facing the same issue. By doing this, you’re making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻


Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

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