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Hello,
The filter does not appear in the Members Swipe page when switching to the mobile version, see image.
How to do ?
Thank you
Hi @dorianrevest83,
Could you provide us with screenshots of your website for your desktop and mobile displays to let us compare the two please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.
Best regards,
Hi @dorianrevest83,
OK, I think it’s the other way around. ?
The filter button is not supposed to show up at all, as you can see from our demo. Furthermore, you’re missing the background decoration for every swiped member card. (Please see attached.)Could you tell which template is currently selected for your Member Swap page please? And maybe you could try with the “Minimal Template” like we did with our demos.
Thank you.
Hi @dorianrevest83,
This is very odd. We will investigate further to find from where this issue is coming from.
We will be back to you ASAP.
Thank you for your patience.
Regards,
Hi @dorianrevest83,
I cannot visit this page as it is restricted. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Thank you.
This reply has been marked as private.
Hi @dorianrevest83,
If I’m correct the filter button is not showing anymore and the default state is restored. However, the SVG card background is still missing…
It seems like you’re running a child theme and a lot of custom code on your website. Maybe some custom feature is conflicting with the display of the Swipe Member page. This is my best guess as we don’t encounter this issue with our demos.
Could momentarily switch to Gwangi, deactivate all plugins that have not been installed with your theme during its setup AND all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please be mind when deactivating your child theme and create a database backup or export your widgets as switching themes can be messing with those.Please also make that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘No filter in mobile members swipe’ is closed to new replies.
