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No “Unread” option for Notifications in mobile view

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hello,

    When a user views their Notifications on mobile, there is no “Unread” option in the Menu, only a “Read” option. Once the “Read” option is selected, there’s no link to return to the Unread Notifications area. The issue also seems to occur on your demo: https://dating.gwangi-theme.com/members/demo/notifications/read/

    We’ve attached a screenshot of the mobile view which shows the issue. All other devices display both the Read and Unread options in the Menu. Can this please be fixed for mobile?

    Thanks.

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 43 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty,

    Thank you for your precious feedback. 🙂

    There is definitely an issue in our theme which will be fixed in the next update. We’ll be back to you as soon as the update is available.

    Waiting the update, simply add the following code snippet to your website:

    /**
    * FIXING ISSUE: Display "Unread" button in notifications
    */
    #buddypress:not(.youzer) div.item-list-tabs.primary-list-tabs > ul > li#notifications-my-notifications-personal-li, #buddypress:not(.youzer) div.item-list-tabs.bp-navs > ul > li#notifications-my-notifications-personal-li{
    	display:block !important;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Again, we thank you for your contribution. 🙏🏼

    Regards,

    Nifty
    Participant
    • 29 Topics
    • 136 Posts
    @niftythree

    Hi Manathan,

    Thanks for sharing that code; it has done the trick. 🙂

    Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    I’m glad to read I was able to help you Nifty. 🙂

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Nifty,

    We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘No “Unread” option for Notifications in mobile view’ is closed to new replies.

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