Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

notifications

This topic is resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • gil
    Participant
    • 32 Topics
    • 126 Posts
    @gill49

    Hi,
    I make several feedbacks to the team:

    ° Notifications, -whatever they are- go almost directly to “archived” status.
    ° It seems to me that there is an icon error by displaying a crossed out eye(1)
    ° the field that appears (2) has an illegible font until an item is selected.

    Also: I can unarchive/archive the notifications at will, but on the other hand there is no click action (no link in fact) which allows you to read or reread this one (3). It is therefore inaccessible to reading. How to change all this?

    Thank you for your patience.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6603 Posts
    @themodactyl

    Hi Gil,

    1. Notifications are managed by BuddyPress plugin. I suggest you to report this issue to BuddyPress team.
    2. In English, it’s displayed “Unread” notifications. This is why there is a crossed eye. It’s indeed not really related when translated in French. We’ll take your feedback into consideration to use others icons that will be better suited in all languages. Thank you for reporting this Gil!
    3. This issue has already been reported by another user. These “windows” are managed by the browser and each browser manage differently the style. In fact, it’s mostly related to the style used on your computer (dark mode, light, …). We planned to investigate further to find out if there is a way to force the browser to use our theme style. We’ll be back to you as soon as we found a solution.
    4. You can read/unread notification by using the eye and bin icon of the right. Please find the attached screenshot.

    Hope this will help you. 🙂

    Cheers,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6603 Posts
    @themodactyl

    Hi Gil,

    We have just released a new update of Grimlock. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘notifications’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site