Find Answers and Get Support › Forums › Gorgo – Multi-Purpose Gutenberg Blog & Magazine Theme › Website Setup › Pages › Page Side Bars and Scrolling Not working
- This topic has 3 replies, 2 voices, and was last updated 2 years, 4 months ago by Manathan.
Page Side scroll Bars and mouse Scrolling Not working on https://trendyread.com
Can you please help on this.
Please let me know any settings to be doneJanuary 29, 2021 at 14:26 #28331
Thank you for reaching out to us.
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
First of all, could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Then, can you please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
We’re waiting for your feedback. 🙂
Thank you.January 29, 2021 at 14:36 #28337
Identified wp Rocket plugin is creating issue.
Once I disabled wp rocket scroll is normal.
What is alternative ,I feel wp -rocket helps increasing the speed of website.January 29, 2021 at 14:49 #28338
Thank you for your feedback @trendyavinash.
To improve the performance of your website, like our demos, we usually recommend WP Rocket (https://wp-rocket.me/). Finally, we may also recommend Imagify (https://imagify.io/), to shrink your images with lowest quality loss.
Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:
I’m sure they will be able to help you solve this issue.
We remain available for all support requests related with the use of your theme.
Regards,January 29, 2021 at 15:58 #28341
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘Page Side Bars and Scrolling Not working’ is closed to new replies.