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Page URLs Intermittently Redirect to 404 Page

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Lia
    Participant
    • 9 Topics
    • 19 Posts
    @newbienewgirl

    Hello again, my favorite theme developers!

    I have been having a strangely intermittent problem with certain page URLs not directing to the correct page, just to the 404 error page.

    From what I’ve observed, sometimes the misdirect comes after a new Social Article is published. Usually editing the page info (erasing and retyping the same the url slug) fixes the problem. Recently this has no longer been working.

    When I contacted my hosting service for troubleshooting, they advised I keep editing the URL slug and decided the problem was “theme related”.

    The two pages I’ve found to be affected are the social articles page ( https://historforum.com/blog/ ) and the gamification user points/award page ( https://historforum.com/points-bank-badges/ ).

    Any insight into what might be causing this problem?

    Thanks in advance!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    Hi Lia,

    Could you make sure that all your permalink structure is properly set? You can find out more about this by navigating to Settings > Permalinks.

    Also, I would recommend to flush your rewrite rules as it looks like your website has a hard time to process URLs. To do this, you can simply re-save your permalinks settings (Settings > Permalinks) or install and activate Rewrite Rules Inspector (https://wordpress.org/plugins/rewrite-rules-inspector/) and flush your rules by going to Tools > Rewrite Rules.

    Here is a complete article on how rewrite rules are handled by WordPress and how to try to manage them : https://permalinkmanager.pro/blog/fix-wordpress-404-error-flush-rewrite-rules/.

    Hope this will solve your issue :).

    Best,

    Lia
    Participant
    • 9 Topics
    • 19 Posts
    @newbienewgirl

    Thank you so much for your help troubleshooting this problem – I will give these suggestions a try and circle back if the problem persists.

    Thanks again!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    You’re welcome Lia!

    Don’y hesitate to come back to us if this issue still persists or tell us if these suggestions helped you solve this. 🙂

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

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