- This topic has 19 replies, 2 voices, and was last updated 2 years, 8 months ago by
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Hello, so yesterday i installed Loco translate plug in so i can change some member profile texts and today i saw that my pages on my website won’t open.
We need some help to solve this issue.https://djbooth.gr/mydjprofile/
Try to use our Menu and you will understand what i mean
Thanks!
https://djbooth.gr/mydjprofile/
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i am trying to fix it from permalinks, i am changing the permalinks to plain and its kinda working but not for community page couse when permalinks are to plain buddypress isnt working, when i am switching back to postnames nothing is working anymore, i tried to deactivate all the plug ins but still doesnt work, i restore .htaccess File from cpanel with the :
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPressand ITS NOT WORKING….any ideas?
Hi @tzem10, 🙂
You did the right thing by changing the permalinks. I’m glad to read it helped you solve this issue with some pages.
Concerning the BuddyPress pages, I suggest you to deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please. This way, you will be able to confirm whether the problem persists or not.
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
We’re waiting for your feedback.
Thank you.
Hello, i have tried to deactivate all the plugins but its not working, i have tried latterly everything that its out there.
1. permalinks
2. plugins
3. .htaccess FileCan i give you some passwords to take a look?
Thank you for your feedback.
Indeed, it’s best if we take a quick look at this…
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
thanks you for your respond, i will get in touch later when the backup and the user account is ready!
This reply has been marked as private.
Hi @tzem10,
Thank you for granting us access to your WP Admin. We will investigate further to find from where this issue is coming from.
We will be back to you ASAP. Thank you for your patience.
Regards,
🍾 2022 is coming ! 🥂
From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!
This reply has been marked as private.
any news ? sorry for pressing you…
This reply has been marked as private.
This reply has been marked as private.
we ve fixed it as you said
you can now find a solution
Hi @tzem10,
Thank you for your feedback.
It seems all is working fine on our side for your website My DJ Profile. Can you please check and come back to me?
Concerning the other websites, I suggest you to reach your hosting support. Moreover, it seems these website are build with another theme.
Best,
hello
we made an update and seems to be working right… also we want to fix the elementor because it doesnt work on some pages…
Hi Nikos,
I’m glad to read all is working fine. 🙂
Can you please tell us which pages? Note that some pages can’t be edited with Elementor like the profile and the directory as these pages are created and managed by BuddyPress.
Best,
Hello,
This is the page that it is not working with elementor, we need to add some texts above members, can you suggest a way, in case that we can’t edit with elementor?
Thanks!
+++
We need to push this dropdown menu higher because it is not functional (screenshot 3), any ideas?Thanks!
Hi Nikos,
Indeed, you can’t edit this pages wit Elementor as it is a standard page of BuddyPress. However, you can add a text above by using widgets. Note that the texte will be visible in all the pages of your website. To do so, click on Customizer > Widgets > Before Content and add any widget you need. Please find the attached screenshot.
In case you would like to make it visible only in the directory, I suggest you to user the extension Easy Custom Sidebar plugin to replace the Before Content widget area on the Members page.
As this is standard design with our theme and BuddyPress, changing this is considered customization work. Unfortunately, this is a service that we do not provide. If you want to go further with the customization of your website, we advise that you hire a freelancer to do it for you. If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.
Thank you for bring this new issue to our attention. We’re glad to answer any question related with the setup of our theme. However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic. Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.
So, could you move your other question into a different topic, please? One question = one topic.
By doing this, you will be making a great contribution to this forum, and we thank you very much for that!Thank you for your understanding.
🍾 2022 is coming ! 🥂
From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘PAGES WONT OPEN’ is closed to new replies.
