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Pagination not scrolling to top

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Morne
    Participant
    • 1 Topics
    • 3 Posts

    If a user clicks on a pagination link located at the bottom of members directory page, the page will refresh with AJAX, but will not scroll to
    the top of the page. This isn’t so great for UX.

    Please Advise

    Morne
    Participant
    • 1 Topics
    • 3 Posts

    I noticed that if I disable JavaScript, Then it works as it should,

    What could be causing this?

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1893 Posts

    Hi Morne,

    Could you be more specific please and clarify which pagination and page are you referring to? Could you also provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    Morne
    Participant
    • 1 Topics
    • 3 Posts

    Hi Olivier,

    Im going to use the Gwangi dating demo as an example:

    https://dating.gwangi-theme.com/members/

    Kindly follow above link, scroll down to the bottom of the page and click the second pagination,

    You will notice that when you click the pagination link, the page will refresh, but will not scroll to the top of the page.

    See uploaded image,

    Thanks

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2223 Posts

    Hi Morne,

    Thank you for your feedback. 🙂

    Indeed, it would be nice to automatically scroll to the top after clicking on the pagination. However, please note that this is standard behaviour with BuddyPress.

    We remind you that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionality. The member directory, and more specifically the pagination behaviour, is managed by BuddyPress plugin. Please note that this plugin is not created by us. We integrated this plugin to our theme to make it fit to the general appearance by adding style with css. However, we did not modify this feature. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide. When an issue concern a third party plugin, not with the use of your theme, it’s best if you report this issue to the plugin authors.
    I’m sure they will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:
    https://buddypress.org/support/

    I hope they will be able to help you in no time! Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    We remain available for all support requests related with the use of your theme.

    Best,

Viewing 5 posts - 1 through 5 (of 5 total)

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