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Please my Knowledge Base button looks bad

Find Answers and Get Support Forums Cera – Intranet & Community Theme Theme Customizer Please my Knowledge Base button looks bad

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Ronnie L.
    Participant
    • 2 Topics
    • 4 Posts
    @traxfile64

    Hi, please my Knowledge Base home button looks like this: https://www.screencast.com/t/ysqE9Ec4I
    How can I fix this.
    (everything is updated, theme, plugins, there is no plugin that has been installed apart from the original theme)

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3141 Posts
    @themodactyl

    Hi Ronnie,

    Thank you for your precious feedback. 🙂

    There is definitely an issue in our theme which will be fixed in the next update.

    We’ll be back to you as soon as the update is available.

    Thank you for your patience.

    Best,

    Ronnie L.
    Participant
    • 2 Topics
    • 4 Posts
    @traxfile64

    Thanks, do we have an estimated date of that update?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3141 Posts
    @themodactyl

    Hi Ronnie,

    Unfortunately, no release date can be disclosed at the moment as we have a lot to work on.

    Be sure we’ll be back to you as soon as the update is available.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3141 Posts
    @themodactyl

    Hi Ronnie,

    We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.

    If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser

    To update your theme, you can download and install the Envato Market plugin (envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    Cheers,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Please my Knowledge Base button looks bad’ is closed to new replies.

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