Before posting, make sure you have purchased one of our product. We only offer support to users who have purchased one of our themes or plugins.
Please. Also browse our online documentation you will surely find your answer.
Search Before Posting
Before starting a new thread, search the forums for an answer.
If the only topics are similar, but not exact, do not post in that topic to ask for help.
Try to debug yourself
If you could debug yourself in advance it will make our feedback easier and faster. The video below will show you how to debug recurring WordPress bugs in only 1 minute.
Post In the Best Place
The forum is split into sections, choose the most suitable section for a new topic and post in only one section. Duplicate posts will be removed.
To post support questions for specific themes or plugins, fo to the the theme/plugin specific section. This will make it more visible to us and making it more clear what the post is about.
The forum ‘Support Forums Guidelines – PLEASE READ’ is closed to new topics and replies.
Troubleshooting Demo Imports
You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.
Happy With Themosaurus Support So Far?
Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features.