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In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Please read before posting – Forum guidelines and quick links

Find Answers and Get Support Forums Forum Guidelines Please read before posting – Forum guidelines and quick links

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  • Themosaurus
    Keymaster
    Themosaurus Support
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    @themosaurus

    Before anything

    Before posting, make sure you have purchased one of our product. We only offer support to users who have purchased one of our themes or plugins.
    Please. Also browse our online documentation you will surely find your answer.

    Search Before Posting

    Before starting a new thread, search the forums for an answer.
    If the only topics are similar, but not exact, do not post in that topic to ask for help.

    Try to debug yourself

    If you could debug yourself in advance it will make our feedback easier and faster. The video below will show you how to debug recurring WordPress bugs in only 1 minute.

    Post In the Best Place

    The forum is split into sections, choose the most suitable section for a new topic and post in only one section. Duplicate posts will be removed.

    To post support questions for specific themes or plugins, fo to the the theme/plugin specific section. This will make it more visible to us and making it more clear what the post is about.

    Quick links

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