Plugin Elements Pro Does not work 100%.

Home Forums Cera – Intranet & Community Theme Unsupported Plugins Plugin Elements Pro Does not work 100%.

This topic contains 1 reply, has 2 voices, and was last updated by  Olivier 3 months ago.

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  • Author
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  • #12571

    Luigi Coppola
    Participant
    • 0 Posts
    @vitomalia

    Hello,

    I have a problem. Unfortunately not all elements of Elements Pro work.

    on this page I have added a switch. When I click on the switch, more information should be displayed.

    currently it does not work. I have already tested all plugins and have also written with Elements. The problem is clearly the theme. with other themes this function works without problems.

    How can we solve this problem?

    Online Welpenerziehung – Landingpage

    #12579

    Olivier
    Moderator
    • 1758 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @vitomalia,

    Thank you for reaching out! 🙂

    You’re right, something is breaking your page.

    As we really need to know more about this to be able to help you, could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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