Popular post is not showing contents

Home Forums Gorgo – Multi-Purpose Gutenberg Blog & Magazine Theme Theme Customizer Popular post is not showing contents

This topic contains 3 replies, has 3 voices, and was last updated by  Olivier 1 week ago.

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  • Author
    Posts
  • #24149

    Sicong Long
    Participant
    • 4 Posts
    @longsicong520

    Hello,
    The popular post widget is not working. It’s not showing a popular post based on the view which was working previously.

    #24191

    Manathan
    Keymaster
    • 1027 Posts
    @themodactyl
    Themosaurus Support

    Hi @longsicong520, 🙂

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    #24209

    Sicong Long
    Participant
    • 4 Posts
    @longsicong520

    Hi,
    Please go to the homepage. https://jinpost.com & see the right sidebar top one. I have also attached screenshot.

    #24314

    Olivier
    Moderator
    • 1814 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @longsicong520,

    Thank you for reaching out !

    The plugin documentation explains how it works like this:

    How does the plugin count views / calculate the popularity of posts?
    Out of the box WordPress doesn’t have the ability of keeping track of post/page views count, only comments count. WordPress Popular Posts adds the ability to track post/page views to your WordPress site for you.

    When sorting popular posts by views, WordPress Popular Posts will use the post/page views data it started caching since the moment you installed it to rank the top posts according to the settings you have configured in the plugin. WordPress Popular Posts can also rank the popularity of your posts based on comments count as well.

    Our understanding is that the plugin does not have the required data (yet) to display the most popular posts. In the meantime, you can choose to display the most recent posts widget and use this other widget in the near future.

    As this issue is related with the WP Popular Posts, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:
    https://wordpress.org/support/plugin/wordpress-popular-posts/

    We remain available for all support requests related with the use of your theme.

    Best,

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