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Popular post is not showing contents

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Sicong Long
    Participant
    • 10 Topics
    • 11 Posts
    @longsicong520

    Hello,
    The popular post widget is not working. It’s not showing a popular post based on the view which was working previously.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6266 Posts
    @themodactyl

    Hi @longsicong520, 🙂

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    Sicong Long
    Participant
    • 10 Topics
    • 11 Posts
    @longsicong520

    Hi,
    Please go to the homepage. https://jinpost.com & see the right sidebar top one. I have also attached screenshot.

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @longsicong520,

    Thank you for reaching out !

    The plugin documentation explains how it works like this:

    How does the plugin count views / calculate the popularity of posts?
    Out of the box WordPress doesn’t have the ability of keeping track of post/page views count, only comments count. WordPress Popular Posts adds the ability to track post/page views to your WordPress site for you.

    When sorting popular posts by views, WordPress Popular Posts will use the post/page views data it started caching since the moment you installed it to rank the top posts according to the settings you have configured in the plugin. WordPress Popular Posts can also rank the popularity of your posts based on comments count as well.

    Our understanding is that the plugin does not have the required data (yet) to display the most popular posts. In the meantime, you can choose to display the most recent posts widget and use this other widget in the near future.

    As this issue is related with the WP Popular Posts, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:
    https://wordpress.org/support/plugin/wordpress-popular-posts/

    We remain available for all support requests related with the use of your theme.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

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