Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Installation & Updates › Required Plugins Installation and Updates › Problem updating Grimlock buddypress and grimlock login
- This topic has 13 replies, 2 voices, and was last updated 3 years, 9 months ago by Themosaurusrex.
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DorianrevestParticipant@dorianrevest83
- 19 Topics
- 55 Posts
Hello, since the update of grimlock buddypress I have a problem displaying the profiles as you can see in the image.
With the update of grimlock login I also have a modification of the design.
I did a restore on a previous backup.
How to do ?May 20, 2020 at 20:30 #12897@themosaurusrex- 0 Topics
- 2048 Posts
Hi @dorianrevest83,
Can you confirm that your issue is still occurring when you’re making all the Grimlock plugins updates please? These have undergone major refactoring, it is recommended to update them all, update your theme to the latest version and flush your caches.
Thank you for keeping us updated. 🙂
May 21, 2020 at 17:13 #12933DorianrevestParticipant@dorianrevest83- 19 Topics
- 55 Posts
Hello, everything is up to date on my site and the problem persists.
May 22, 2020 at 14:04 #12967@themosaurusrex- 0 Topics
- 2048 Posts
OK @dorianrevest83, it’s best if we take a quick look at this! 🙂
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
May 22, 2020 at 16:34 #12995DorianrevestParticipant@dorianrevest83- 19 Topics
- 55 Posts
This reply has been marked as private.May 27, 2020 at 14:26 #13188@themosaurusrex- 0 Topics
- 2048 Posts
@dorianrevest83 Before investigating any further, could you please update your theme and all plugins to their latest version. It seems you still have Gwangi 2.2.2 installed.
This might fix your issue.
May 27, 2020 at 15:29 #13208DorianrevestParticipant@dorianrevest83- 19 Topics
- 55 Posts
I have not requested updates for your theme from my back office.
May 27, 2020 at 15:31 #13212@themosaurusrex- 0 Topics
- 2048 Posts
@dorianrevest83 I’m not sure to understand what you mean. Did the update fix this issue? Thank you.
May 28, 2020 at 12:18 #13240DorianrevestParticipant@dorianrevest83- 19 Topics
- 55 Posts
May 28, 2020 at 14:55 #13257@themosaurusrex- 0 Topics
- 2048 Posts
@dorianrevest83 It appears that you Envato Market plugin is not set properly. You haven’t entered the API token that grants you access to ThemeForest servers and to the updates.
Finishing this setup will allow you to do the updates and solve your issue. 🙂
May 29, 2020 at 21:16 #13304DorianrevestParticipant@dorianrevest83- 19 Topics
- 55 Posts
May 30, 2020 at 18:14 #13366DorianrevestParticipant@dorianrevest83- 19 Topics
- 55 Posts
Best Regards.
May 30, 2020 at 18:14 #13367DorianrevestParticipant@dorianrevest83- 19 Topics
- 55 Posts
I managed to solve the problem! thank you
May 30, 2020 at 18:55 #13369@themosaurusrex- 0 Topics
- 2048 Posts
June 1, 2020 at 16:50 #13416 -
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