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Hi, I bought your theme some times ago, now I get this error: members/bps-form-directory unsupported template located in: themes/gwangi/buddypress/ The plug-in’s developer says that “To clean up the plugin code and simplify further development, version 5.3 no longer supports old form templates, see New form template structure.” How can I solve it?
Hi @carmelo,
Can you make sure to update your theme and all the recommended plugins to their latest versions please?
We recently release a new version of your theme and Grimlock for BuddyPress (v 1.2.4). Updating your theme and all the required plugins to the latest version might fix this issue.
To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.
Regards
I did everything, but now I get ablank page with this message:
Fatal error: Call to undefined method Grimlock_BuddyPress_Customizer::get_css_var_output() in /home/mosquit5/public_html/datingfr.com/wp-content/plugins/grimlock-buddypress/inc/customizer/class-grimlock-buddypress-customizer.php on line 472what happened???
Hi @carmelo,
We’re very sorry for the inconvenience. ?
We will investigate further to find from where this issue is coming from. We will be back to you ASAP.
Thank you for your patience.
Regards,
Hi @carmelo,
Can you tell us which versions of the “Grimlock” and “Grimlock for BuddyPress” plugins are currently enabled on your site?
This will help us to target the error as soon as possible.Regards,
I’m sorry, but I don’t know the version because I can’t access anymore to my website. Not the live site, not the panel. I update it and it broke down.
Hi @carmelo,
First download the latest version of these two plugins and unarchive them :
– http://files.themosaurus.com/grimlock/grimlock.zip
– http://files.themosaurus.com/grimlock-buddypress/grimlock-buddypress.zipThen connect to your site’s FTP, go to the plugins folder (/wp-content/plugins/) and replace the current plugins with the new ones.
After that you will have access to your site again and you will be able to loggin.
Finally, you can check if you have all latest plugins and theme activated:
– Grimlock > 1.2.6
– Grimlock for BuddyPress > 1.2.4
– Gwangi theme > 2.2.1I hope this will help and please keep us informed :).
Regards,
Done. I get again the same error:
Fatal error: Call to undefined method Grimlock_BuddyPress_Customizer::get_css_var_output() in /home/mosquit5/public_html/datingfr.com/wp-content/plugins/grimlock-buddypress/inc/customizer/class-grimlock-buddypress-customizer.php on line 472
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Hi @carmelo,
We have simply updated the Grimlock plugin (1.2.6) on your FTP and everything seems to be fine now.
Regards,
So it was me…
Thank you very much for the support!
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