Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Problem with rt media in groups

This topic is resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara

    Every time I try to upload media in my groups i get an error message. The videos and photos tabs don’t work. Please help.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi @2tara,

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara

    I started over…downloading the theme again just to make sure that was not the issue. I will give you the screenshot asap.

    meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara

    Hello,
    Every time I click on the media options video or photos in groups I keep getting a error. This does not happen in the members profile page. I would like my members to download media in their groups. Please help!!
    Thank you

    meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara
    This reply has been marked as private.
    meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara

    OK I just started to reset all buddypress settings and the groups media works now. I don’t know what happen. Oh Well…Thanks for your patients.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi @2tara,

    I’m glad to read that you’ve been able to solve this!

    Cheers, 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    If you’re happy with our theme, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/cera-intranet-community-theme/24872621

    It very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Thank you!

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Problem with rt media in groups’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.