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Problem with rt media in groups

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Problem with rt media in groups

Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Compatible Plugins › rtMedia for WordPress, BuddyPress and bbPress › Problem with rt media in groups

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara

    Every time I try to upload media in my groups i get an error message. The videos and photos tabs don’t work. Please help.

    August 13, 2020 at 01:00 #16094
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @2tara,

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    August 13, 2020 at 08:36 #16105
    meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara

    I started over…downloading the theme again just to make sure that was not the issue. I will give you the screenshot asap.

    August 14, 2020 at 01:55 #16131
    meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara

    Hello,
    Every time I click on the media options video or photos in groups I keep getting a error. This does not happen in the members profile page. I would like my members to download media in their groups. Please help!!
    Thank you

    problem-3 problem problem-2 problem-2
    August 15, 2020 at 04:05 #16177
    meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara
    This reply has been marked as private.
    August 15, 2020 at 04:07 #16178
    meee
    Participant
    • 23 Topics
    • 54 Posts
    @2tara

    OK I just started to reset all buddypress settings and the groups media works now. I don’t know what happen. Oh Well…Thanks for your patients.

    August 15, 2020 at 06:57 #16182
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @2tara,

    I’m glad to read that you’ve been able to solve this!

    Cheers, 🙂

    August 15, 2020 at 15:19 #16195
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    If you’re happy with our theme, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/cera-intranet-community-theme/24872621

    It very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Thank you!

    August 15, 2020 at 15:21 #16196
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Viewing 8 posts - 1 through 8 (of 8 total)

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