when I scroll through my homepage before I get to the KNOWLEDGE BASE blocks, it does a weird scroll between blocks making one barely visible and I have to go back manually.
I don’t know what it could be due to, but we need to solve that so that the scroll is smooth and doesn’t have that behavior in the middle of the page.February 28, 2022 at 10:20 #39022
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
We just took a look at your website, but all seems to work fine. Could you provide us with screenshots or even a screencast of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.
Thank you.March 1, 2022 at 09:23 #39028
Thank you for your feedback. That’s really odd! 🤔
My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Once you followed these steps, please come back to me.
Thank you.March 2, 2022 at 13:15 #39048
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
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