Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Problems with Author Avatars List

This topic is resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
    • 9 Topics
    • 15 Posts
    @cristianlealvieira14

    Hello, i was editing my Gwangi site and the plugin Author Avatars List shows problems, i received this email:

    WordPress 5.2 has a built-in feature that detects when a plugin or theme crashes your site and notifies you with this automatic email.

    In this case, WordPress has detected an error with your plugin: Author Avatars List/Block.

    When seeking help with this issue, you may be asked to provide some of the following information:
    WordPress version 5.9
    Tema atual: Gwangi (versão 2.3.10)
    Plugin atual: Author Avatars List/Block (versão 2.1.8)
    PHP versão 7.4.27

    Detalhes do erro
    ================
    Um erro do tipo E_ERROR foi causado na linha 1695 do arquivo /home4/animag36/public_html/wp-content/plugins/author-avatars/lib/UserList.class.php. Mensagem de erro: Uncaught Error: Call to undefined function bbp_get_user_topic_count_raw() in /home4/animag36/public_html/wp-content/plugins/author-avatars/lib/UserList.class.php:1695
    Stack trace:
    #0 [internal function]: UserList->_user_cmp_BBPRESS_post_count(Object(stdClass), Object(stdClass))
    #1 /home4/animag36/public_html/wp-content/plugins/author-avatars/lib/UserList.class.php(1485): usort(Array, Array)
    #2 /home4/animag36/public_html/wp-content/plugins/author-avatars/lib/UserList.class.php(1127): UserList->_sort(Array)
    #3 /home4/animag36/public_html/wp-content/plugins/author-avatars/lib/UserList.class.php(208): UserList->get_users()
    #4 /home4/animag36/public_html/wp-content/plugins/author-avatars/lib/AuthorAvatarsShortcode.class.php(257): UserList->get_output()
    #5 /home4/animag36/public_html/wp-includes/shortcodes.php(356): AuthorAvatarsShortcode->shortcode_handler(Array, ”, ‘authoravatars’)
    #6 [internal function]: do_shortcode_tag(Array)
    #7 /home4/animag36/public_html/wp-includes/shortcodes.php(228): preg_replace_callba

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6206 Posts
    @themodactyl

    Hi Cristian,

    Thank you for bringing this issue to our attention. We made some tests but we cannot reproduce this on our demo. 🤔

    Please note that this issue is related to a third party plugin, not with your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide. To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums: Author Avatars support.

    Don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    We remain available for all support requests related with the use of your theme.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Problems with Author Avatars List’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site