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hello are you able to help me looks like the demo did not install properly are you able to help
Hi Michael,
It’s best if we take a quick look at this.
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Thank you.
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Hi Michael,
Thanks for the access.
After checking your website it appears the problem has been fixed. However please make sure to empty your browser cache because it could still be showing you an older version of the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Best regards,
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Hi Michael,
Are you referring to the navigation? I think it might be related to the layout selected in Customize > Appearance > Navigation. I tried to log in, but it seems the credencials don’t work.
Please find the attached screenshot.
Best,
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Hi Michael,
Thank you for your feedback. I know understand your issue.
Our theme is compatible with both Elementor and its pro version.
Please be aware that our demo have been build with Gutenberg editor. In consequence, the imported content will be aimed at this editor. It is the default editor for WordPress and is recommended for many reasons, including its ease of use, speed and lightness. To know more about how to use Gutenberg, I think this article from WP Beginner might help you: How to Use the WordPress Block Editor.
If you wish to use Elementor, simply import the provided templates like explained in this article from our documentation: Installing the Elementor Demo version Manually.
Thank you for understanding.
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Hi Michael,
Can you confirm me you activated the Import / Export Template Kit experiment via Elementor > Settings > Experiments? We tested on our side and all is working fine.
With Armadon, you have to follow the steps under the Available Kits title.
We’re waiting for your feedback.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Problems with Demo inport’ is closed to new replies.
