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Profile carousel not working when we query (male/females)

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Medienor
    Participant
    • 10 Topics
    • 22 Posts
    @medienor

    Hello,

    We made two different pages on our website

    – Match with Men
    – Match with Women

    And we added the profile carousel with settings “male/female” to each coursel.

    As you can see here: https://www.date18.no/match-med-kvinner/
    This is for women,

    But when you enter the site, the carousel just dissapears after a few seconds.
    On mobile it seems to be there, but on desktop it dissapears.

    Can you please help me?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    Hi Medienor,

    Thank you for reaching out to us.

    I’m afraid I can’t access to your website, I get a 404. Can you please take a look at that so we can investigate this issue on your website?

    Concerning the feature you’re trying to achieve, note that we have recently released a brand new plugin called MatchPress including major improvement for this feature. MatchPress adds powerful matching features to BuddyPress. Member likes, skips, super likes, conditional private messaging and much more to come!

    If you wish to learn more, feel free to visit the plugin website:

    MatchPress

    We think that this add-on for MatchPress might suits your needs: https://matchpress.me/products/matchpress-for-bp-profile-search/
    With this add-on, your members will be allowed to select filter values into their account to filter the displayed deck of member cards.

    We’re waiting for your feedback.

    Kindest regards,

    Medienor
    Participant
    • 10 Topics
    • 22 Posts
    @medienor

    Hi,

    We already have MatchPress.

    Please try this site:

    https://www.onlydate.no/match-med-kvinner/ (Carousel with female)
    https://www.onlydate.no/match-med-menn/ (Carousel with male)

    Problem: The carousel dissapears after few seconds.

    We changed domain.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    Hi Medienor,

    Thank you for your feedback.

    We took a look, but at this point, we don’t know from where exactly this issue is coming from. Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? Please make sure to let MatchPress and Member Swipe plugins activated. And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Profile carousel not working when we query (male/females)’ is closed to new replies.

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