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Hello,
We have added a Field Group Description to one of our Profile Field Groups so that users would have a clear understanding of the purpose of this specific Profile Field Group. The description is not visible on the front end, though. How can we make the Field Group Description visible on the front end for all users?
Thanks.
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
Hi Nifty,
Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.
Thank you.
Hi Manathan,
We’ve attached a screenshot of the Profile Field Description that we’re referring to; it’s located in Users > Profile Fields > Edit Group OR Add New Field Group.
The description only shows up on the backend, and not on the front end.Thanks.
Thank you Nifty for your feedback.
If I’m not mistaken, this description is not displayed on front end by default. We made some tests with Twenty Twenty.
As this issue is related with BuddyPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you. To go further, we invite you to post your request on their support forums: buddypress.org/support.
We remain available for all support requests related with the use of your theme.
Best,
Thanks, Manathan. It’d be great if this could be added into the theme.
Hi Nifty,
If the BuddyPress team integrates this feature to display this description in the front-end, it should be visible with our theme too. 🙂
Don’t hesitate to come back to us if you have any news from BuddyPress team about this.
Best,
Thanks, Manathan.
You’re welcome Nifty. 🙂
Hope BuddyPress team will be able to help you with this in no time.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Profile Field Group description not visible on front end’ is closed to new replies.
