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Profile pages broken

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • sayf
    Participant
    • 3 Topics
    • 9 Posts
    @sayf00

    Hi,

    I’m not sure what happened but the individual profile pages no longer displays correctly.

    https://themodelmanagementcompany.com/members/ (Displays correctly)
    https://themodelmanagementcompany.com/members/victoriasimons/ (Not working)

    If I change the the theme to a default WordPress theme the profiles do show as normal.

    So I think I must have changed a customisation setting in your theme?

    Could you please take a look.

    Thanks

    sayf
    Participant
    • 3 Topics
    • 9 Posts
    @sayf00
    This reply has been marked as private.
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @sayf00,

    Thank you for providing us access to your dashboard. We’ll give a quick check of your settings to see if anything is catching our attention.

    We’ll back to you shortly.

    Regards,

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @sayf00,

    Could you please check again if everything is working fine when you visit your website?

    Looking at it now, everything seems to be OK.

    Thank you.

    sayf
    Participant
    • 3 Topics
    • 9 Posts
    @sayf00

    Hi,

    Thanks. I restored a backup. All working again now.

    Thanks

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    OK then. Good news if everything is back to normal! ?

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Profile pages broken’ is closed to new replies.

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