Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Popular Features › Member Profile › Profile picture not sharp when uploading on mobile
- This topic has 4 replies, 2 voices, and was last updated 3 years, 10 months ago by
Manathan.
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AuthorPosts
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@themodactyl
- 0 Topics
- 6751 Posts
Hi René,
Unfortunately, we have no clue. 🤷🏻♀️ We made some tests but we cannot reproduce this issue.
Maybe there is a limitation we don’t know of. In that case, we invite you to report this issue on the BuddyPress support forums as the profile images are managed by this plugin: buddypress.org/support
Don’t hesitate to come back to us if you have more informations about this.
We remain available for all support requests related with the use of your theme.
Best,
June 28, 2021 at 11:34 #32973René WappiezParticipant@wappiez- 106 Topics
- 352 Posts
Ok, well it might have been a coincidence then. You can close this topic, thx.
June 28, 2021 at 16:01 #33012René WappiezParticipant@wappiez- 106 Topics
- 352 Posts
Wait, I’ve tried it again. And I can see a clear difference in sharpness. Why don’t you try it yourself with the attached image.
June 29, 2021 at 10:16 #33043@themodactyl- 0 Topics
- 6751 Posts
Hi René,
You’re right. Unfortunately, it depends of multiple factors. The quality of this picture can be related to your mobile, the browser, BuddyPress or WordPress itself.
As I told you, we invite you to report this issue on the BuddyPress support forums as the profile images are managed by this plugin: buddypress.org/support. They will be more suited to find out from where this issue is coming from and how you can solve this.
We remain available for all support requests related with the use of your theme.
Best,
June 29, 2021 at 10:47 #33049 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Profile picture not sharp when uploading on mobile’ is closed to new replies.