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Profile Search Field Labels displaying incorrectly since Gwangi update

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • Nifty
    Participant
    • 31 Topics
    • 142 Posts
    @niftythree

    Hello,

    Since the most recent update of Gwangi, Field Labels of all Profile Searches are displaying incorrectly.

    For example, in the home page search, Labels are displayed above field options, rather than just as the default text for fields. i.e. the Labels are being duplicated. Prior to the update, there was no text above the field options on the home page search, and the Label displayed as the default text only.

    If the Label is left blank, then the name of the Field is automatically generated as the Label (which is what the below screenshot shows), meaning it can’t even be left blank. If you enter any text into the Label though, this text will become both the default option for the field, as well as appearing above the field. This includes a blank space.

    This issue is occurring on all Profile Search fields used throughout the site.

    Thanks.

    wpengine
    Member
    Themosaurus Support
    • 0 Topics
    • 27 Posts
    @wpengine

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Nifty, 🙂

    We made some tests but we can’t reproduce this. With last Gwangi version, all seems to work correctly. My best guess is that your issue might probably caused by some conflicting version of plugin. Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date.

    Can you please tell us if you’re using Grimlock Hero?

    We’re waiting for your feedback.

    Thank you.

    Nifty
    Participant
    • 31 Topics
    • 142 Posts
    @niftythree

    Hi Manathan,

    We’re using Grimlock Hero, but don’t think this is related, as the labels are also being duplicated in the filter section of the member directory (i.e. /members/).
    We’ve done some more testing on a site with no customisation; the issue is related to Grimlock for BuddyPress. Once this plugin is updated to the most recent version, the issue occurs.

    Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Thank you for bringing this to our attention Nifty. We will investigate further to find out how we can help you.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Nifty,

    Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update.

    We’ll be back to you as soon as the update is available.

    Waiting this release, simply add the following code snippet to your website:

    /**
    * Hide field label on Members search forms
    */
    .modal-body .bps_directory .bps-label{
    	display:none;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Could you share the URL to your website with us please? You can post it in your next reply and mark it as private to keep this between us.

    Regards,

    Nifty
    Participant
    • 31 Topics
    • 142 Posts
    @niftythree

    Hi Manathan,

    Thanks for getting back to us and for sharing the code. We’ll look forward to the next update.

    Nifty
    Participant
    • 31 Topics
    • 142 Posts
    @niftythree

    Hi Manathan,

    Thanks for this snippet. It removes the labels from the filters (e.g. in the All Members search) but it doesn’t remove the labels from the home page search.
    We’ve tried a variation on what you provided, which seems to do both:

    /**
    * Hide field label on Members search forms
    */
    .bps-label{
    	display:none !important;
    }

    Is this the best way to go about it?

    Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Well done Nifty, it should do the job! 🙂

    Nifty
    Participant
    • 31 Topics
    • 142 Posts
    @niftythree

    Thanks! 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Nifty, 🙂

    We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We wish you a Merry Christmas and a Happy New Year! 🍾 🥂

Viewing 11 posts - 1 through 11 (of 11 total)

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